Over 65 factory authorized technicians in our Technical & Information Services Group.
We guarantee parts availability for seven years after the last date of manufacturing.
If we are unable to repair the equipment in your office, we will provide a “loaner” at no additional charge until the repair has been completed and your original equipment is returned to your business.
OUR RESPONSE GUARANTEE
Lake Business Products emergency response time averages for 2016 were under 3 hours. If we fail to maintain this average during any given month, we will provide a 5% discount towards your next supply purchase or service invoice.
We at Lake Business Products have always considered the following business procedures as normal. For over five decades, we have faithfully supported our customers through professional and effective service. Our philosophy is “The commitment begins after the sale.” We guarantee it.
If we cannot repair your equipment, we will automatically replace it with a system of equal or greater value at no cost to you.
* LBP guarantees you a full seven years of product performance, provided the system is used within the manufacturers specifications and your machine is continuously covered by our service program.