Over 65 factory authorized technicians in our Technical & Information Services Group.
We guarantee parts availability for seven years after the last date of manufacturing.
If we are unable to repair the equipment in your office, we will provide a “loaner” at no additional charge until the repair has been completed and your original equipment is returned to your business.
OUR RESPONSE GUARANTEE
Lake Business Products emergency response time averages for 2016 were under 3 hours. If we fail to maintain this average during any given month, we will provide a 5% discount towards your next supply purchase or service invoice.
We at Lake Business Products have always considered the following business procedures as normal. For over five decades, we have faithfully supported our customers through professional and effective service. Our philosophy is “The commitment begins after the sale.” We guarantee it.
If we cannot repair your equipment, we will automatically replace it with a system of equal or greater value at no cost to you.
*LBP guarantees you a full seven years of product performance, provided the system is used within the manufacturers specifications and your machine is continuously covered by our service program.
Managed IT Cyber Attacks
NetShield solves the question small and medium sized business’s (SMB) ask. “I’ve outsourced my IT so why am I still in the middle of my network?” We solve this, with a support philosophy uniquely tailored to the SMB market and adoption of the best components of Managed Network System support to offer:
- Simple IT support – No mystery here. Simple, transparent & scalable to streamline costs
- Strategic Audit, Research & Planning – Establish where you are. Show you similar companies that successfully positioned themselves. Then help plan the who, what, why, where and when to get there.
- True Project Management – Outline your needs, bring vendors for you to choose, then drive the project forward with consistent updates to you.
Simple, effective service for your network. Experience, resources and vision to leverage for your future.
To learn more, contact firstname.lastname@example.org or 1.800.443.4583.
CONTACT US TODAY TO LEARN MORE!
WHAT OUR CUSTOMERS SAY
“Lake Business Products has been awarded multiple contracts from West Geauga Local Schools for copiers and printers. Due to their vast knowledge on their equipment and services, they were able to assess our needs and outfit our school system with the appropriate machines, service and usage.
We did an extensive review of several vendors and decided on Lake Business Products because of the complete package of cost, service and reputation. We have been happy with their honesty and integrity. Their service and responsiveness over our multiple locations has been speedy and courteous.”
– S. Whelan / Director of Technology, West Geauga Local Schools
“Lake Business is our vendor of choice for copiers and printers. Due to their vast knowledge on their equipment and services, they were able to assess or needs and outfit our company with the appropriate machines, service and usage.
We did an extensive review of several vendors and decided on Lake Business Products because of the complete package of cost, service and reputation. Their honesty and integrity far outweigh their competitors. Although they are a local company, their service and responsiveness over our multiple locations has been exceptional.”
– N. Sprutte / DLH Bowles